Term and Conditions

1. Introduction

Welcome to Reebok Store, your trusted destination for premium professional and outdoor footwear. These Terms and Conditions govern your access to and use of our website batesbootsstore.com and the purchase of our high-performance footwear products. By accessing our site and making purchases, you agree to be bound by these terms.

Our Commitment

Just as our Tactical Boots, Military Boots, and Work Shoes are engineered for exceptional durability and performance, our commitment extends to providing transparent, reliable service that meets the needs of professionals and outdoor enthusiasts worldwide.

2. User Obligations and Responsibilities

Account Registration

While not mandatory for browsing, account registration is required for purchases. You agree to:

• Provide accurate and complete registration information
• Maintain the confidentiality of your account credentials
• Promptly update any changes to your personal information
• Accept responsibility for all activities under your account

Prohibited Activities

Users must not:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Submit false or misleading information
• Use automated systems to extract data without permission

Age Requirement

You must be at least 18 years old or have parental consent to make purchases on our website.

3. Products and Services Description

Product Categories

We specialize in professional-grade footwear including:

• Professional Footwear: Work Boots, Work Shoes, Safety Toe Shoes, Soft Toe Shoes
• Tactical & Military: Tactical Boots, Military Boots, Hunting Boots
• Outdoor & Specialty: Backpacking Boots, Hiking Boots, Met Guard Shoes, Overshoes

Product Features

Our footwear is designed with:

• Premium materials for enhanced durability
• Advanced safety features in specialized categories
• Ergonomic designs for comfort during extended wear
• Performance-enhancing technologies for various environments

Service Availability

We ship globally excluding some remote areas and parts of Asia. Product availability may vary by region.

4. Order and Payment Terms

Order Process

• All orders are processed within 1-2 business days after payment confirmation
• Order confirmation constitutes a binding agreement
• We reserve the right to cancel orders for suspected fraud or pricing errors

Pricing and Payment

• All prices are listed in USD
• Accepted payment methods: Visa, MasterCard, JCB, PayPal
• Customers are responsible for applicable customs duties and taxes
• We implement industry-standard security measures for payment processing

Shipping Information

Shipping Method	Cost	Delivery Time
Standard Shipping (DHL or FedEx)	$12.95	10-15 business days after dispatch
Free Shipping (EMS) – Orders over $50	Free	15-25 business days after dispatch

Note: Delivery times may vary depending on destination and customs processing.

5. Returns and Exchanges

Return Policy

We offer a straightforward 15-day return and exchange policy from the delivery date:

• Products must be unworn and in original packaging with all tags attached
• Original proof of purchase required
• Customer is responsible for return shipping costs
• Original shipping fees are non-refundable

Non-Returnable Items

For safety and hygiene reasons, the following cannot be returned:

• Met Guard Shoes (specialized safety components)
• Overshoes (personal protective equipment)
• Footwear showing signs of wear or damage
• Customized or personalized items

Defective or Incorrect Items

Contact us immediately at [email protected] for defective or wrong items. We cover return shipping and expedite replacements.

6. Intellectual Property

Ownership

All content on batesbootsstore.com, including:

• Logos, trademarks, and brand names
• Product designs and descriptions
• Website content and graphics
• Photography and marketing materials

are the exclusive property of Reebok Store and protected by intellectual property laws.

Usage Restrictions

Users may not:

• Reproduce, distribute, or modify our content without permission
• Use our trademarks for commercial purposes
• Create derivative works based on our website content

7. Liability Limitations

Product Usage

While our footwear is designed for specific professional and outdoor applications:

• Users are responsible for proper product selection for their intended use
• We are not liable for injuries resulting from improper use
• Safety features are designed to industry standards but cannot guarantee complete protection

Website Operation

Reebok Store is not liable for:

• Temporary website unavailability
• Technical issues beyond our reasonable control
• Third-party service interruptions (payment processors, shipping carriers)
• Indirect or consequential damages from website use

Maximum Liability

Our maximum liability for any claim related to our products or services is limited to the purchase price of the relevant products.

8. Privacy and Data Protection

We are committed to protecting your privacy. Our comprehensive Privacy Policy details how we collect, use, and safeguard your personal information. By using our site, you consent to our data practices as described in our Privacy Policy.

9. Governing Law and Dispute Resolution

Applicable Law

These Terms and Conditions are governed by the laws of the United States and the Commonwealth of Pennsylvania.

Dispute Resolution

In the event of disputes:

• We encourage direct communication to resolve issues amicably
• Legal proceedings must be initiated in courts located in Philadelphia, Pennsylvania
• We participate in consumer dispute resolution through recognized platforms

10. Modifications to Terms

Reebok Store reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our site after changes constitutes acceptance of the modified terms.

11. Contact Information