Privacy Policy

Last Updated: December 2024

At Reebok Store, we understand that reliability extends beyond our premium footwear to every aspect of your shopping experience, including the protection of your personal information. Just as our tactical boots, work shoes, and safety footwear are built to protect and perform, our privacy practices are designed to safeguard your data with the same commitment to excellence.

1. Information We Collect

To provide you with the best possible service when purchasing our Backpacking Boots, Hunting Boots, Military Boots, and other specialized footwear, we collect the following types of information:

Personal Information

• Contact Details: Name, email address, shipping address, and phone number
• Payment Information: Credit/debit card details (processed securely through our payment partners), PayPal account information
• Order Information: Products purchased, sizing preferences, order history
• Account Information: Username, password (encrypted), and preferences for registered users

Technical Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, products viewed, time spent on site
• Location Data: General geographic location for currency and shipping calculations

2. How We Use Your Information

We use your information with the same precision and purpose that we apply to crafting our protective footwear:

• Order Processing: To process and fulfill your orders for Work Boots, Safety Toe Shoes, and other products
• Customer Service: To provide support and respond to your inquiries
• Personalization: To recommend products that match your interests and previous purchases
• Security: To protect against fraud and unauthorized transactions
• Global Operations: To handle international transactions and shipping (excluding some remote areas and parts of Asia)
• Improvements: To enhance our website, products, and customer experience

3. Data Sharing and Disclosure

We treat your data with the same confidentiality we apply to our business operations:

• Service Providers: We share information with trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website operations
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners
• International Transfers: As we serve customers globally, your data may be processed outside your country of residence, always with adequate protection

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We protect your data with the same dedication we apply to crafting our Met Guard Shoes and protective footwear:

• Secure Storage: Your data is stored on encrypted servers with limited access
• Payment Security: All payment information is processed through PCI-DSS compliant payment gateways
• Data Retention: We retain your information only as long as necessary for business purposes or as required by law
• Security Measures: We implement technical and organizational measures including encryption, access controls, and regular security assessments

5. Your Rights and Choices

You have control over your personal information, just as you have choice in selecting the right footwear for your needs:

• Access and Correction: You can access and update your personal information through your account
• Data Portability: You can request a copy of your data in a machine-readable format
• Deletion: You can request deletion of your personal information, subject to legal obligations
• Marketing Preferences: You can opt-out of marketing communications at any time
• Account Settings: You can manage your preferences through your account dashboard

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Required for basic site functionality and secure checkout
• Analytics Cookies: Help us understand how customers use our site to improve our offerings
• Preference Cookies: Remember your settings and preferences
• Advertising Cookies: Enable personalized advertising based on your browsing behavior

You can manage your cookie preferences through your browser settings. Note that disabling some cookies may affect site functionality.

7. International Data Transfers

As we ship globally (excluding some remote areas and parts of Asia), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or email. The “Last Updated” date at the top indicates when the policy was last revised.

10. Contact Us

Thank you for trusting Reebok Store with your footwear needs. We’re committed to protecting your privacy with the same reliability we build into every pair of boots and shoes we sell.